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Environmental Dimension

Environmental management

SulAmérica has programs and processes structured for environmental management that guide the correct disposal of waste derived from its operations, including those generated by claims.

To streamline this process, SulAmérica is structuring an Environmental Management System (EMS) based on the ISO 14001 standard. The EMS will enable an improvement in the indicators and the structured definition of complementary environmental objectives, maximizing the results and reducing the possible environmental risks in its value chain.

To learn about the Environmental Management initiatives of the Company, click here.

For information on actions in partnership with suppliers and service providers in the value chain, click here

Additional information on the management approach and performance indicators can be obtained in the  Index of Indicators.

Consumption of natural resources: water, energy and materials

Since 2009 SulAmérica has developed initiatives for reducing the consumption of paper in its operations, as well as for the efficient use of water and energy.

To learn about the Company’s initiatives, click here.

For information on actions in partnership with suppliers and service providers in the value chain, click here

Additional information on the management approach and performance indicators can be obtained in the  Index of Indicators..

Greenhouse gas emissions and climate change

SulAmérica has taken and released its Inventory of Greenhouse Gas Emissions, considering the direct and indirect emissions in its value chain (Scopes 1, 2 and 3 of the GHG Protocol), since 2010.

In 2012, the Company started to integrate the public records of the Brazilian GHG Protocol Program, obtaining the gold seal for having presented a complete inventory audited by an independent third party.

 

Social Dimension

Relationship with stakeholders

SulAmérica has specific channels for relationship with its stakeholders and has procedures and processes structured to meet and address recorded demands. 

The quality and satisfaction in the relationship with customers is an objective of the Company, which addresses the topic in many professional fronts. Click here and know the initiatives of SulAmérica for relationships and engagement of its customers.

The relationship with suppliers and service providers is focused on improving the operational efficiency to contribute to the quality of the services provided to all customers. One example of this practice is the Relationship Program with Automobile Service Providers (more information here). For further information on the actions undertaken by the Company on the topic click here.

The actions for developing employees are priority to the Company. To learn about the main initiatives and results click here or access the Index of Indicators.

Relationships with underserved communities is reinforced through support for social projects focused on the development of human capital and social risks prevention. To learn about the projects supported by SuAmérica click here or here to learn about the citizenship actions.

The actions on engagement and relationship with brokers include meetings with executives to discuss about products and services, the Broker Portal, the PRA Broker program, besides the specific training and development programs such as the Corretor Nova Geração (New Generation Broker). For further details click here or access the Index of Indicators.

 

Corporate Governance Dimension

Governance structure for sustainability

Since 2009 SulAmérica relies on a Sustainability Committee, whose seats are occupied by the main executives of the Company, and in 2011 became an advisory committee of the Board of Directors. To learn about the sustainability governance structure of SulAmérica, click here.

Incorporation of the ESG issues into the strategy, business model, insurance products, asset 
management and relationship with the value chain

SulAmérica is signatory to the three important commitments promoted by the United Nations (UN) for incorporating the ESG into the business lines

  • The Global Compact is an initiative planned for companies committed to align their operations and strategies with the ten universally accepted principles in the human rights, labor relations, environment and corruption fight areas.
  • By means of the Principles for Sustainable Insurance (PSI), the Company is committed to include the ESG issues in decision making, besides engaging its value chain and periodically disclose its performance.
  • SulAmérica Investimentos, the Group’s asset management company, by means of the Principle for Responsible Investment (PRI), is committed to incorporate the ESG issues into the analysis, decision and investment management.

In this way, by meeting the assumed commitments, SulAmérica promotes the integration of the ESG issues into its strategy and business model, products and services.

The Company's commitment to sustainability is part of its institutional positioning, through the participation in the PSI Council.

Last updated on 2015-02-27T10:17:03
Last updated on 2017-06-30T11:13:06

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